Enjoy Free Cancellations upto 6 hours before the Booking start
If the cancellation happens less than 6 hours from booking start time, 50% of the booking fee will be charged as cancellation fee. If the cancellation happens post the booking start time, then the entire booking fee will be charged as cancellation fee.
Enjoy Unlimited Free Booking Modifications
Please reach out to us or use the app if you would like to modify your booking. We allow unlimited free re-schedules and you can move your booking to anytime in the next 6 months. A small fee is charged if the modification is done in the last 6 hours from booking start time. Keep using Goorito!
Reschedule before start
Modifications prior to 6 hours from booking start are absolutely free of cost! A small fee (INR 200) is charged if the modification is done in the last 6 hours from booking start time.
Extension post start
For Doorstep Bookings: Extension within 2 hours of Bookings End time will lead to cancellation of Doorstep Collection. No refunds applicable
Shortening post start
No charges or refunds applicable
Shortening/Rescheduling within 24hrs of booking start or booking end.
Customers will not be able to change booking start time or shorten the booking end time. No refunds will be applicable. Although Customers can anytime extend the booking.
Late Return
Late return would be charged on the basis of the amount of time for which the user is late. Late penalty will be much higher than normal booking fee.
Pricing plan change
Pricing plan (free km per hour) cannot be changed post booking creation. Pricing will be charged on an half hour basis.
Free Kilometres
The free kilometres allotted to the customer will be proportional to the number of hours booked and the flexi package chosen.
Minimum Duration
The minimum booking duration for which the prices will be charged is 4 hours.
Discounts
Discount is applicable only on trips of a duration equal or greater than 8 hours at the time of booking. Discount is applicable only on the booking fee after adjustment for credits (excluding refundable deposit, if any) paid in advance to book the car. Discount will not be applicable on blackout days. List of upcoming blackout days / peak seasons is here (Please ensure that you select your city to view corresponding blackout days/peak season). Goorito reserves the right to cancel a booking if any unwarranted use of a discount coupon is identified.